Subcon Scorecard

Operation: On-Time Delivery

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Operation: Yield

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Operations: Cycle Time

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Quality: Quality Issues and Customer complaints

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Quality: Audit Performance

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Quality: Response time to quality issues

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Service: Response to Expedite Requests

	0= Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Service: Response to Engineering Requests

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Pricing: Pricing

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO

Pricing: Value added services

	0 - Totally unacceptable performance	1 - Poor Performance needs improvement all round	2 - Some areas for improvement	3 - Meets Expectations	4 - Good performance, above expectation in some areas	5 - Exceptional performance above expectations	Not Applicable
Coset
Allray
PMS
SFO