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Subcon Scorecard
Operation: On-Time Delivery
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Operation: Yield
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Operations: Cycle Time
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Quality: Quality Issues and Customer complaints
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Quality: Audit Performance
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Quality: Response time to quality issues
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Service: Response to Expedite Requests
0= Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Service: Response to Engineering Requests
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Pricing: Pricing
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
Pricing: Value added services
0 - Totally unacceptable performance
1 - Poor Performance needs improvement all round
2 - Some areas for improvement
3 - Meets Expectations
4 - Good performance, above expectation in some areas
5 - Exceptional performance above expectations
Not Applicable
Coset
Allray
PMS
SFO
Comments
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